FAQS

Simply sign up for an annual membership and each month you will receive access to the Watoto Whiz content for that month. More than one membership can be purchased per household. For example, parents may want to purchase a separate membership for younger (K-2nd) and older (3rd – 5th) children.

While our goal is to keep you as a happy & a satisfied customer we do realize things happen. The program is an annual program so please cancel 30 days before your renewal date. All programs are auto-renewing subscriptions based on when you enrolled. Cancellations can be sent to support@watotowhiz.com. Also, please call 1-888-384-3022 for your cancellation.

Any paid member with access to the internet and an email account can access the Watoto Whiz educational content.

The memberships are annual memberships. Each membership is for an individual household and should not be shared outside of that household.

Please send your new email address to support@watotowhiz.com with your name, old email address, and new email address.

Members will gain access starting the month they enrolled.

If there is a problem with you box please let us know right away. Our goal is to make sure all of our customers are pleased with the items they receive from us. You can call 1-888-384-3022 or email at support@watotowhiz.com.

Please send all feedback, recommendations or suggestions to info@watotowhiz.com. We welcome any ideas and suggestions on how we can improve the product and give our customers what they want.

Please send all feedback, recommendations or suggestions to info@watotowhiz.com. We welcome any ideas and suggestions on how we can improve the product and give our customers what they want.